Apprentice Receptionist
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Are you passionate about Customer Service and looking for a new challenge? We are looking for a Receptionist to join our award winning team at Sir John Mason House in Winterton North Lincolnshire Home First short stay is a registered Rehabilitation and Reablement service that provides time limited intervention and therapies to people within a 30 bed rehabilitation setting.
We strive to deliver support that puts people at the centre of our services. Our aim is to ensure that a person can return home/appropriate place, feel confident and is safe to live as independently as possible. As a Receptionist you will be part of a fast paced and developing service that has opportunities for further development and progression.
You will be required to undertake reception and clerical duties. Dealing with enquiries on a day to day basis you will have excellent communication and telephone skills and be able to multi–task under pressure. Being the first point of contact you will be enthusiastic, friendly and knowledgeable on our service.
You will gain experience of cash handling and dealing with members of the public.
You will be working for an employer who cares about your health and wellbeing and will receive high levels of training and excellent supervisory and peer support.
The ideal candidate will meet the following criteria:
• Good standard of English and Maths
• Have good communication skills, both verbal and written
• Good time management
• Basic IT skills
• Ability to meet deadlines
• Team working
• Commitment to complete an Apprenticeship
• Ability to attend training.
You will gain a Level 3 Customer Service Qualification.
Please note if you already hold this qualification or the equivalent your application will not be progressed.
To meet the requirements of the apprenticeship standard any applicant aged 16 to 18 who does not hold a level 2 Maths and/or English qualification will be required to complete this alongside their apprenticeship.
Please see attached job description and employee specification which you should refer to when completing your application to demonstrate you meet the essential criteria for the role.
For more information please contact avril.smith@northlincs.gov.uk
Candidates must be able to evidence their right to work in the UK. Please note the council does not hold a sponsor licence to sponsor people to work in the UK.
As an employer, we promote and safeguard the welfare of children, young people and vulnerable adults and expect the same commitment from existing and prospective employees or volunteers. Recruitment to this post will follow our safer recruitment procedure which includes us requesting references prior to interview and a DBS check.
The Council
We are collectively organised around the people and place of North Lincolnshire. Together we ensure that our communities are safe, well, prosperous and connected. We are ambitious for North Lincolnshire, we want our area to be the #BestPlace for our residents by being the #BestCouncil we can be. We achieve this through living our values – equality of opportunity, excellence, integrity and self-responsibility – in all that we do.
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